F.A.Q. / Frequently Asked Questions
Can I login with my email and password from the old webshop?
No. If you want to purchase animations from the new webshop, please create a new account. It’s very easy and can be done during the checkout-process.
I purchased animations on the old webshop. Where can I download my animations?
Simply send us an email to firstname.lastname@example.org with your login-email you used on the old website (Don’t send us your passwords.). We’ll send you the download-links as soon as possible.
How do I download animations from this website?
After completing the payment you’ll receive an email with your download-links and a PDF-invoice. You may also download your files from the “My account” menu. Click on “orders” to download your invoices as PDF-files.